Frequently Asked Questions

How much is shipping?

The cost of a month to month plan is $34.95 plus additional $10 flat shipping and handling fee. Subscribers to a 3 Month plan will be charged a one-time fee of $99.95 plus a total of $30 shipping and handling fees for those three months.

Do you deliver to my state?

We have worked very diligently with our packing and fulfillment center to have the capability to deliver DoubleCider boxes to every state except Hawaii, Alaska, Utah and Illinois.  Additionally, all deliveries to New York will take a slightly longer 14-21 days to arrive. If you have any questions about state regulations regarding direct to consumer shipments of alcohol, please do not hesitate to email us at info@doublecider.com

When will I be charged?

Upon signing up for the first time, a debit or credit card will be required to purchase a specified subscription plan. You will then be subscribed to receive the following month's box. If subscribed to a monthly plan, the debit or credit card on file will be charged on or near the 20th day of of every month thereafter to ensure you will receive the next month's box. The card on file will be charged the full box price of $34.95 as well as the applied shipping and handling fee.

When will the boxes be shipped?

Your box will be shipped from our fulfillment facility in Paso Robles, CA no later than the 10th day of every month. This will ensure that you receive your box within the specified month.

What are the age restrictions?

You must be 21 years of age to purchase alcohol in the United States. Placing an order on our website signifies that you are at least 21 years old. Additionally, when your box is delivered, the receiving party must be at least 21 to sign for the package upon arrival. We highly recommend that your shipping address be a location where you can be sure someone over the age of 21 will be present to sign for the package, like a workplace or friend's house. This will avoid the need for any extra delivery attempts and the increased risk of damage.

Cancellation policy

We would hate to see you go, but if you so desire, you may cancel your monthly subscription box at any time by logging into your account and canceling there. If the cancellation is confirmed before the 20th day of the month, the card on file will not be charged, and you will not receive the following month's box.